How the system works
▼When the alarm goes off
When your alarm goes off, we raise the alarm to your designated emergency contacts in a cascade fashion.
You can have up to 6 emergency contact numbers, to ensure someone responds rapidly.
Uniquely, our system also allows you to specify emergency contacts on a rota, or Office Hours versus Out of Hours, to make sure that the appropriate contact chain is in place for the time when your alarm is triggered.
Alarm phone calls ensure the alarm gets your emergency contacts' attention.
Simultaneously, alarm texts convey vital written information about your appointment and location.
Alarm emails also provide links to our online alarm centre for additional information.
Your contacts can access a map online to view available location data from your mobile phone (subject to your prior permission & set-up).